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Grand Hyatt San Francisco Union Square in San Francisco, CA

345 Stockton StSan Francisco, CA 94108
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Dive into all that San Francisco has to offer by reserving your room at the Grand Hyatt San Francisco Union Square. With premier access to attractions and must-see sites, comfortable rooms with modern decor, superior amenities, and wonderful customer service, you’ll love your stay at our hotel. Did we mention that pets are allowed and we offer a 24-hour fitness center for guests?

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Coffee Shop or Café
  • Concierge Services
  • Dry Cleaning/Laundry Services
  • Elevator
  • Express Checkout
  • Fitness Facilities (24 Hours)
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Parking (surcharge)
  • Pet Friendly
  • Porter/Bellman
  • Smoke-free Property
  • Valet Parking
  • Wedding Services
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from Grand Hyatt San Francisco Union Square
Check-In: 3:00pm Check-Out: 12:00pm

Property Location
You'll be centrally located in San Francisco with a stay at Grand Hyatt San Francisco Union Square, steps from Union Square and close to Lombard Street. This 4-star hotel is close to Fisherman's Wharf and Pier 39.

Make yourself at home in one of the 660 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in San Francisco? This hotel has 30000 square feet (2700 square meters) of space consisting of conference space and meeting rooms.

•Breakfast fee: between USD 9 and USD 25 per person (approximately)
•Valet parking fee: USD 67.26 per night (in/out privileges)
•Assisted self-parking is also available at an adjacent garage at $45.00 per night

Pet Policy
Dogs only, 2 per room up to 50 lbs. Pet deposit: USD 100 per stay plus a pet fee: USD 100 per accommodation, per stay

Reserve San Francisco Customer Reviews

Have you been to Grand Hyatt San Francisco Union Square? Share your knowledge and be the first to review this.
TripAdvisor Reviews
TripAdvisor user image
David F
London, United Kingdom
"Excellent! "
TripAdvisor user rating 5 out of 5
Reviewed April 30, 2017 NEW
I'm a big fan of Hyatt hotels, love their style and you know what you're getting every time. We stayed in the Grand Hyatt San Francisco for 4 nights, one of which was our wedding night. On arrival we were upgraded to an exec room, which was a lovely way to start our stay. The room had the typical Hyatt style and with an amazing view of Union Square. As part of the upgrade we were entitled to use the exec lounge which included a beautiful breakfast each morning. The hotel team were always friendly and helped whenever we had a query. We couldn't have asked for a better stay!
TripAdvisor user image
"Great service! Amazing views! "
TripAdvisor user rating 5 out of 5
Reviewed April 30, 2017 NEW
Stayed at the Hyatt on our wedding week. The hotel kindly decided to upgrade us to a bigger room at a higher floor with breakfast and lounge access included. They were very attentive to our needs. The room was nice and modern and very clean! Also, one of the best mattresses I have ever slept in. Great stay!
TripAdvisor user image
Long Beach, California
"Power failure, powerful staff"
TripAdvisor user rating 2 out of 5
Reviewed April 28, 2017 NEW
I arrived during a power failure in the city, but a large amount of the staff was in the lobby greeting guests, passing champagne, being generally accommodating and jovial. I was lucky the key system started to work just as I arrived and I was given a key. I rode up the service elevator with an amazing property engineer who was fantastically friendly and apologetic about the problems. All in all, I was no worse for the wear, despite the terrible potential, potential that might have materialized in a hotel inept at handling difficult situations. I'm sorry I can't rate this hotel 5 stars, but the front door staff was generally disappointing. In fact, on the day of my departure, they stood around without offering to help with luggage. As I waited for an ride share service, a taxi drove pulled up and started berating us for taking Uber rather than a cab, but the staff just laughed and let the driver yell at us. I would have expected them to step up, obtain the driver's information, and ensure their guests were not verbally mauled by someone in their front drive---no such luck. They seemed to find it comical. Since I walked my dog daily, I noticed the difference between the Hyatt's door staff and the other hotels. At each hotel (except the Hyatt), the staff was friendly and generally chatted with me, often coming to greet the dog. At my own hotel, however, I got none of that treatment and, many times, was left to open the door by myself with a dog leash in one hand and packages or coffee in the other. Truly the door staff was noticeably worse than the other hotels in the area. Housekeeping was good and accommodating to my pet in the room, but not always responsive when one called. Room service food was mediocre, and service staff at the 'coffee cart' seemed a bit lost. Concierge was excellent, as was the gentleman who checked us out. The hotel has an amazing location, probably it's strongest asset. Sadly, if the atmosphere I experienced during the power failure had been consistent throughout the stay, this hotel would have been a home run. Once 'back to normal', the Grand Hyatt was disappointing. There are nicer hotels with much better service in the city. One final note: the friendliest staff I met in the hotel in my 5 day stay was the engineering staff. They greeted me each time they saw me, chatted in the elevator, and took a genuine interest in my stay. I wish I could remember the name of the engineer working the elevator on the first day--he was fantastic as well.
TripAdvisor user image
San Francisco, California
"Grand Hyatt club"
TripAdvisor user rating 5 out of 5
Reviewed April 26, 2017 NEW
Great club experience great view of bay and city .service was like a great restaraunt. David was the best host I have ever had in a club of this kind the drinks are only 3 dollars and 4 for mixed which you mix on your own and only the best brands. Great champagne. Great location by union square. Rooms are remodeled on the floor were we stayed 33. Club is on 32
TripAdvisor user image
Yonni M
Even Yehuda, Israel
"Location so good, they don't even need electricity"
TripAdvisor user rating 5 out of 5
Reviewed April 26, 2017 NEW
We stayed at the Grand Hyatt for four days, two adults and one child. The hotel's location cannot be stressed enough - it is within walking distance of the main sites and the starting point for almost any tour of the city. The rooms are clean and well kept. The windows have an electric shade and have a TV, coffee kit and a closet. The bathroom is basic but maybe a little too small for its fixtures - the toilet was located in a weird position, very close to the bathtub/shower. The shower had a consistent water pressure which was not very powerful but sufficient. The staff were friendly and went out of their way to assist us with any request. Our initial choice of a twin double bed room did not work out. The view of union square was breath taking (even on 'just' the 8th floor) but construction work meant that the noise started early in the morning. We switched to a single king-size which faced due north, away from the square and on the 16th floor. View was less inspiring but much quieter. On our last day, the electricity for the entire area blacked out. The hotel services were completely disabled. The hotel staff took this in stride and took steps to assist the guests. The stairs were lined with smiling staff, thanking everybody for their patience and understanding and assisting guests. A small snacks buffet was set up and soon after one of the elevators was brought online. Cleaning service continued regardless. Well done on that.
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Grand Hyatt San Francisco Union Square is located at 345 Stockton StSan Francisco, CA 94108
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Frequently Asked Questions about Grand Hyatt San Francisco Union Square

What on-site amenities does the hotel feature?
Guests can enjoy the following on-site amenities as part of their stay at the Grand Hyatt San Francisco Union Square:

  • 36th Floor event space with magnificent city views
  • Uno-Bitell Media phones with MP3/iPod docking capabilities
  • Hyatt Mobile Entry available
  • Stunning views of city or bay
  • Exclusive Grand Club Rooms
  • Business Plan rooms
  • Hyatt FastBoard™
  • Complimentary WiFi
  • Les Clefs d'Or Concierge®
  • 24 hours TextConcierge
  • Grand Limousine
  • Grand Hyatt Art Gallery
  • 24 hour StayFit™ fitness center on the 35th floor
  • Shopping at Westfield San Francisco Centre and Union Square
  • Pet-friendly rooms and hotel areas
  • Baggage express services
  • Express check-in and check-out
What in-room amenities are available?
In-room amenities vary per room type reserved. However, all rooms feature the following standard amenities:
  • 37” LCD TV
  • Media Jack Packs connected to televisions accept HDMI, PC Video and other components from laptops
  • Cable TV and Video on demand
  • Dual line Uno-Bitell Media phones with AM/FM radio, alarm clocks and MP3/iPod docking capabilities
  • Cordless phone and speaker phones with voicemail
  • Wi-Fi Internet available
  • Individual bedside reading lights
  • Power outlets in night stand
  • Floor to ceiling windows with electronic blackout roller
  • Individual air conditioning and heat control
  • In-room safe
  • Refrigerator and coffee maker
  • Iron/Ironing board
  • Free standing hair dryer
  • Cribs available upon request
  • Room service during regular hours
  • Concierge services
Does the hotel offer complimentary internet access?
Yes. Guests will enjoy standard WiFi access throughout the hotel. Upgraded WiFi is available for an additional charge.

Is parking available for guests?
Our hotel offers indoor valet parking for a nightly fee. In addition, self-parking is available for a nightly fee at an adjacent garage.

Does the hotel provide shuttle services?
Shuttle service to various airports and destinations can be arranged. Please see the front desk during your stay for more information.